Terms & Condition

We request our customers go through our terms and conditions to smoothen and fasten the business activities between both parties. It will not just help to understand the company, but while doing business, it will save time, and in healthcare, time saves lives.

Placing order

  1. By placing an order, purchasers confirm that they have acquired a license to buy and sell the products and meet all other official requirements.
  2. The prices of the products will be considered when the order is placed; if they fluctuate, the purchaser will be informed.

Payment 

  1. Payment shall be made according to the conditions mentioned in the invoice when placing the order. 
  2. If the payment is not made within the time frame, the purchaser can be charged interest on a day-to-day basis. 

Delivery 

  1. The order will be delivered to the address mentioned in the order, and the purchaser needs to inform us well in advance if the address changes; after a certain day, the address will not be allowed to change.  
  2. The company can hold the delivery if payment is due after the deadline. The order should be delivered after the payment is cleared and the company receives the notification. 
  3. The purchaser will be given the requirement of storage for all the products, and it must be followed. If the product gets damaged due to insufficient storage or a related environment, the company will neither be answerable nor consider refunding it. 

Return and refund 

  1. Return of the product needs to be informed in advance; the company will accept returns only within the time frame mentioned on the invoice. 
  2. The product must be in the proper condition at the time of return. Any damage or loss of quality and quantity will not be accepted. 
  3. The company might ask for a sample of the product that they wish to return to check the quality of the delivered product. If the company is unsatisfied with the quality and feels the product is damaged, the company has the authority to reject the return request. 
  4. The credit for the returned products will be transferred only after the company receives the product at total capacity. 

Unlikely conditions 

  1. The Seller shall not be liable for any loss or damage caused by delay in the performance or non-performance of any of its obligations hereunder where the same is occasioned by any cause whatsoever that is beyond the Seller’s control, including but not limited to an Act of God; civil disturbance, requisitioning, governmental or parliamentary restrictions, prohibitions or enactments of any kind; import or export regulations; strike, lock-out, or trade dispute (whether involving its employees or those of any other person); difficulties in obtaining workmen or materials; breakdown of machinery; fire or accident. Should any such event occur, the Seller may cancel or suspend these Terms and Conditions without incurring any liability for any loss or damage. 

Other terms and conditions 

  1. If any provision of these Terms and Conditions is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable, it shall, to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable. The remaining provisions of these Terms and Conditions and the remainder of such provisions shall continue in full force and effect.
  2. Orders sent by Purchasers do not become definitive until they are accepted by the Seller.